AUCTION MAGAZINE

DERMOCOSMETICS AT THE PHARMACY

Normative sui cosmetici, mercato e strategie per il canale farmacia.

Sensitive skin and couperose aren’t the same thing at the counter.
A product tested on sensitive skin may not be suitable for skin affected by couperose, and this is not a contradiction: the test measures irritation, whereas couperose is a vascular condition. How to explain it.
+   Read more
P-cymene and essential oils: what Europe is evaluating
p-Cymene, a natural component of essential oils such as thyme, oregano, and tea tree, has been referred to the SCCS for a safety assessment. This is not a ban: what changes in pharmacies today and what to say at the counter.
+   Read more
“What should I give her?”: Christmas skincare advice at the counter
At Christmas, a different request arrives at the counter: the buyer isn’t the person who will use the product. How to prepare the gift offering in November, the questions to ask, and the products that don’t come back.
+   Read more
“I have dandruff”: how to give advice at the counter in four cases
Behind the word dandruff, customers at the counter may present four different situations: dry dandruff, oily dandruff, dehydrated scalp, and cases that should be referred to a doctor. The questions to ask to distinguish between them and what to recommend.
+   Read more
“My aftershave burns”: counter shaving in three cases
The man at the counter asks quickly and in few words. Three common questions about shaving, the questions that guide the advice, and when to refer him to a doctor.
+   Read more
“I’ve tried so many creams and nothing works”: cellulite at the pharmacy counter
The right question isn’t which anti-cellulite cream is most effective, but how long it has been used and in which season. Questions to ask at the counter, how to distinguish between types of cellulite, ready-made phrases, and criteria for referring someone to a doctor.
+   Read more
Retinol in pharmacies: what will change by May 2027
By May 1, 2027, retinol cosmetics that exceed the new limits may no longer be sold. What EU Regulation 2024/996 says, what to do with your inventory, and how to respond at the counter.
+   Read more
Post-summer spots at the counter: how to frame your advice
In September, the word “dark spots” comes up at the counter more than at any other time of year. Here’s why they surface now, the three questions that really come up, and the boundaries of what can be said without overstepping.
+   Read more